Privacy Policy

Welcome to Chrysalis Children Services. Your privacy is important to us, and we are committed to safeguarding the personal information you share with us. This privacy policy outlines how we collect, use, disclose, and protect your personal data when you interact with us. If you need any further clarification, our friendly team is always available to help. Simply visit our 'contact us' page.

​

1. Who We Are

Chrysalis Children Services provides complex and quality care to all children, incorporating a trauma-informed approach with a biophilic design. Our model provides local homes to local children, and we offer bespoke provision to support all children and their families within the UK.

​

2. Information We Collect

We may collect the following types of personal information:

• Contact Information: Such as your name, email address, phone number, and postal address.

• Personal Information: Any additional information you provide when filling out forms on our website, including but not limited to health or personal background information relevant to the services we provide.

​

3. How We Use Your Information

The personal data we collect may be used for the following purposes:

• To provide and improve our services to you.

• To communicate with you about our services, respond to your inquiries, and provide customer support.

• To understand your needs and preferences to enhance your experience with us.

• To conduct research and analysis to improve our services.

​

4. Data Sharing and Disclosure

Chrysalis Children Services reserves the right to share anonymized data with third parties for various purposes, including research, analytics, and improving our services. We do not sell your personal information to third parties.

​

5. Data Retention

We retain personal data for as long as necessary to fulfil the purposes for which it was collected, or as required by applicable laws. You have the right to request the deletion of your data at any time, and we will comply unless we have a legal obligation to retain certain information.

​

6. Your Rights

You have the following rights regarding your personal data:

• Access: You have the right to request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccuracies in your personal information.

• Deletion: You have the right to request the deletion of your personal data.

• Data Portability: You can request a copy of your personal data in a structured, commonly used, and machine-readable format.

To exercise any of these rights, please visit our "Contact Us" page on our website.

​

7. Data Security

We take the security of your personal information seriously. Our website is hosted on a protected platform, which provides a secure environment for data storage. Additionally, we have implemented strict access controls to limit who can access your personal information.

​

8. Cookies and Tracking Technologies

Our website uses cookies to enhance your user experience. Cookies are small data files stored on your device that help us improve our website's functionality and your browsing experience. By using our website, you consent to the use of cookies as described in this policy.

​

9. Legal Compliance

Chrysalis Children Services complies with all relevant data protection laws applicable in the UK, including the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.

​

10. Changes to This Privacy Policy

We may update this privacy policy from time to time to reflect changes in our practices or legal obligations. We will notify you of any significant changes via email. Please review this policy periodically for any updates.

​

11. Contact Us

For any privacy-related inquiries or to exercise your data rights, please visit our "Contact Us" page on our website.